AI that does useful work
Umi goes beyond isolated answers by collecting structured requirements and supporting the next action.
About SmartFlow
Building a future where businesses work alongside AI Employees.
SmartFlow Solutions is creating practical AI Employees that help businesses respond to customers, organise enquiries and move work forward—without taking control away from people.
Why we started
Important enquiries should not disappear into an inbox.
SmartFlow began with a simple observation: a potential customer can arrive at any hour, but most teams cannot be available every minute. Slow replies, incomplete information and disconnected handovers can turn genuine opportunities into lost leads.
Founder Feysal created SmartFlow to close that gap with Umi—an AI Employee designed to answer immediately, understand what a customer needs and prepare the team for the next human decision.
Focused first on property
Estate agencies are SmartFlow’s first market, with workflows shaped around buyers, renters, properties and viewings.
People remain in control
Teams can review customer context, take over conversations and decide how each opportunity moves forward.
A wider future
The same AI Employee model is planned for other service industries as SmartFlow grows responsibly.
See the product